Welcome to Riverside Vet Care
Offering a personal veterinary service for you and your pet
Information for New Clients
Unfortunately we are temporarily unable to take on any new clients.
We would love you and your pets to join our Riverside family, but we have taken this decision in order to maintain the quality of service we currently provide to our registered clients and patients while we recruit more staff. If you are not already registered with us but would like to join our practice we would ask you to put your name on our waiting list and we will contact you as soon as we can. This is a temporary situation and we hope to be able to restart taking new clients later this year once we have found the right people to help us provide the care our clients expect.
Click here to join our waiting list
If your pet has a genuine emergency please call the practice to speak to a member of staff directly.
If you are already registered with us we will be happy to add any new pets onto your account.
Our services were restricted during lockdown, but we are now able to see any pets including routine appointments and vaccinations. However, due to covid procedures in place our availablility is still limited so please be patient if we have to prioritise sick and emergency cases over more routine appointments. If your pet is unwell, injured or in pain don't hestiate to contact us. Please be kind to our staff who have been working under considerable pressure for several months now. We are all here to do the very best we can for you and your pet.
Download the MyBuddy pet app now to stay in touch with us wherever you are. Use clinic code EGEEC7 to register
Weekday Opening Times:
Mon-Fri: 8.30am-1.00pm, 2.00pm-6.00pm
Mon-Fri: 9.00am-10.30am, 3.30pm-6.00pm
We are currently offering one or two evening sessions each week with appointments available between 7pm and 9pm
We now open every Saturday and Sunday 8.30am-6.00pm in one of our branches, alternating between Abergavenny and Ebbw Vale each week.
If you need veterinary attention outside normal hours please call your usual branch 24 hours a day
01873 857544 / 01495 305465
Your call will be answered by a qualified veterinary nurse who can discuss the case, give basic advice and recommend if you need to see or speak to a vet urgently. If you do, one of our own vets will be available until 10.30pm each week night.
After 10.30pm on week nights and 6.00pm on weekends, the nurse will direct you to the Vets Now emergency hospital in Newport if you need to be seen. Click here for full details of our Opening Times and Out of Hours service