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Our Team

Eliza Millington

Lisa Richards

Fact File

Job Title: Head Receptionist
Joined Riverside in: 2021
Pets: 2 cats, 1 gecko, fish
Animal she would be: Lion

I came to Riverside in 2021 after working in the fish department of a pet shop and I really enjoyed working with both people and animals. When I saw the job at Riverside I thought this would be great to give me a wider range of animal interactions and a new challenge whilst maintining a public facing role. I really enjoy seeing different animals every day and seeing them get better when they are poorly.

At the start of 2023 I was promoted to head receptionist and I am really enjoying managing the reception team. I love getting everything running smoothly and I like to focus on getting the team working consistently to make sure we are providing the best service we can for our clients.

I have always been interested in working with animals in some way. I have previously completed a BTEC followed by a BSc in Animal Management. I am now enjoying learning all the new information I need to be a veterinary receptionist. I have joined the British Veterinary Receptionists Association and have completed the Bronze training course, I am now working towards the Silver level.

I have several pets at home. I have 2 cats, a gecko and lots of fish, and I also take care of my Mum's dog regularly, but I am running out of space so I think I need to move house so that I can fit more animals into my life!

Apart from looking after my animals, which takes up quite a bit of my time, I quite like the quiet life enjoying a good book and spending time looking after my garden.